// Safe Play Framework
At he88, responsible gaming is not a footnote — it is a core part of how the platform is built and operated. We give every player in Pakistan the tools, information, and support they need to keep their gaming experience safe, controlled, and genuinely enjoyable.
he88 is strictly for adults aged 21 and above. Gambling should be entertainment, not a source of income. If you or someone you know may be experiencing gambling-related harm, please use our self-exclusion tool or contact our support team immediately.
// Our Commitments
He88's responsible gaming framework is built on six active commitments. These are not just policy statements — each one is backed by platform-level features available to every registered player.
Every he88 account registration requires identity and age verification. Players must confirm they are 21 or older and submit a valid CNIC or passport for KYC review before any withdrawal is processed. Suspected underage accounts are suspended immediately pending investigation.
He88 players can set daily, weekly, or monthly PKR deposit limits from their account settings. Once a limit is set, it takes effect immediately. Increasing a limit requires a 72-hour cooling-off period — decreasing it is instant. You stay in control of how much goes into your account.
Players who feel they need a break can self-exclude from he88 for a chosen period: 1 week, 1 month, 3 months, 6 months, or permanently. During self-exclusion, login access is blocked, and no bonus communications are sent. This tool is accessible from your account settings at any time.
He88 lets you pre-set a maximum session duration. When your session timer is reached, the platform will display a clear prompt giving you the option to log out or continue. Automatic session reminders can also be configured in 30-minute intervals to keep you aware of time spent playing.
He88's reality check feature sends on-screen notifications at intervals you choose, displaying how long you have been playing and your net position for the session. These are designed to help players make informed, conscious decisions about whether to continue — particularly during longer sessions.
He88's support team is available around the clock via live chat for players in Karachi, Lahore, Islamabad, Faisalabad, and across Pakistan. Players experiencing distress related to gambling behaviour can request immediate account suspension directly through live chat, without waiting for an email response.
// Account Control Centre
Every he88 player has access to a dedicated responsible gaming section inside their account dashboard. All tools are self-service and take effect without any delay when restrictions are applied. He88 will never pressure you to remove or relax any responsible gaming limit you have set on your own account.
Cap how much PKR you can deposit in a given period. Reductions apply instantly. Increases require 72h review.
Define the maximum amount you are willing to lose per day, week, or month across all games on he88.
Temporarily suspend your he88 account for 24 hours, 48 hours, 7 days, or 30 days. Your account resumes automatically when the period ends.
Permanently exclude yourself from he88 or choose a fixed exclusion period. Account reactivation requires a formal review process.
Set a hard limit on how long a single gaming session can last. He88 will prompt you before the session ends and log you out if you confirm.
Restrict the total amount you can wager per session or per day across cricket betting, slots, casino games, and crash games on he88.
// Limit Monitoring
He88 displays your responsible gaming limits in real time inside your dashboard. You can see exactly where you stand against your set limits at any point during your session — no surprises, no guesswork. The colour-coded indicators below show the kind of at-a-glance information he88 surfaces for players who have set active limits on their accounts.
When a limit reaches 80% of its threshold, he88 displays a prominent on-screen reminder. At 100%, further activity of the relevant type is blocked until the limit period resets or the player adjusts the limit through the standard 72-hour review process.
// Limit Dashboard — Example View
* Illustrative example only. Actual figures reflect your own account activity.
// Know the Signs
Problem gambling can develop gradually. Recognising the early warning signs in yourself or someone you care about is the first step toward getting help. He88 encourages players to review these indicators honestly and reach out to support if anything resonates.
If you answered "yes" to three or more of the points below, we strongly recommend using he88's self-exclusion tool and speaking with one of our support agents about your options.
// Step-by-Step
He88 has made self-exclusion as straightforward as possible. The process takes under two minutes and goes into effect immediately once confirmed. There is no waiting period and no requirement to speak with support first — though our team is always available if you want to talk it through.
Access the he88 platform at he88.vu and log in to your registered account as normal. If you are unable to log in, contact the support team via live chat immediately and they can action the exclusion manually.
From your account dashboard, open Account Settings and select the Responsible Gaming tab. This section contains all your active limits, session history summary, and the self-exclusion tool.
Click "Self-Exclude" and choose your exclusion duration: 1 week, 1 month, 3 months, 6 months, or permanent. Read the confirmation text carefully — it explains exactly what the exclusion will and will not cover.
You will be asked to confirm your choice once more and enter your account password as verification. This step exists to prevent accidental activation. Once confirmed, your account is suspended immediately and you will be logged out.
He88 will send a confirmation email to your registered address. The email includes the exclusion end date (if applicable) and contact details for support. All promotional communications from he88 are stopped immediately.
// Underage Protection
He88 operates a strict 21+ policy and uses multiple layers of verification to prevent underage access. Protecting young people across Pakistan from exposure to online gambling is a non-negotiable obligation for he88.
All new he88 accounts are required to confirm date of birth at registration. Any account where the stated age is below 21 is rejected immediately. Date of birth data is cross-checked against the KYC documents submitted at the withdrawal stage.
Before any withdrawal is processed, he88 requires a verified copy of a Pakistani CNIC or international passport. This document confirms identity and age. Accounts that cannot pass this verification step cannot access funds held in their he88 balance.
Parents and guardians concerned about young people in their household accessing online gambling platforms should use device-level parental control software to restrict access to gambling websites. He88 supports and encourages the use of such tools at the household level.
Set your limits, use our tools, and reach out to support whenever you need it. He88 is here to make sure your experience stays enjoyable — for the long run.
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