he88 Terms & Conditions

In these Terms and Conditions, the following definitions apply unless the context clearly requires otherwise:

• "he88" or "the Platform" refers to the online gaming and sports betting services operated under the he88 brand and accessible at he88.vu.
• "Player" or "you" refers to any individual who registers an account on he88 or accesses any part of the he88 platform.
• "Account" refers to the registered player account created on he88 through which the player accesses games, places bets, and manages funds.
• "Funds" refers to real-money PKR balances held within a player's he88 account wallet.
• "Bonus Funds" refers to promotional credits or free bet allocations credited to a player's he88 account that are subject to wagering requirements before conversion to withdrawable funds.
• "Services" refers to all games, sports betting markets, live casino tables, promotional offers, and account management features available on he88.
• "PKR" refers to Pakistani Rupees, the primary currency used for all transactions on he88.

2.1 Minimum Age. Access to all he88 services is strictly restricted to individuals who are 21 years of age or older. He88 does not permit registration by, or on behalf of, any person under the age of 21. Any account found to belong to an underage individual will be immediately closed and all associated funds forfeited.

2.2 One Account Per Person. Each individual may hold only one registered account on he88. Operating multiple accounts — whether under the same identity or different identities — constitutes a breach of these terms and may result in the closure of all associated accounts and the forfeiture of any funds or bonuses within them.

2.3 Accurate Registration Information. Players must provide truthful, accurate, and complete information at the time of registration. This includes full legal name, date of birth, residential address, and a valid email address. He88 reserves the right to request supporting documentation to verify any information provided, including but not limited to a government-issued identity document (CNIC or passport) and proof of address.

2.4 Registration in Pakistan. He88 serves players in Pakistan. By registering, you confirm that you are accessing the platform from a location and under personal circumstances where doing so is your own lawful decision, and that you accept all risk and responsibility associated with your use of the platform.

3.1 Credential Security. Each player is solely responsible for maintaining the confidentiality of their he88 account credentials, including email address, password, and any two-factor authentication codes. He88 will never request a player's password via email, SMS, phone call, or live chat.

3.2 Unauthorised Access. Players must notify he88 immediately via live chat or email if they become aware of any unauthorised access to or use of their account. He88 cannot be held liable for losses arising from unauthorised account access where the player failed to take reasonable steps to protect their credentials or notify he88 promptly upon becoming aware of the breach.

3.3 Device Responsibility. Players accessing he88 from shared devices are responsible for ensuring they are fully logged out after each session. He88 recommends players use the session management feature within their account settings to review and terminate active sessions on unrecognised devices.

3.4 Account Non-Transferability. He88 accounts and the funds within them are personal to the registered player. Accounts may not be sold, transferred, or otherwise assigned to any third party. He88 reserves the right to close and void any account that is found to have been operated by, or transferred to, a person other than the registered account holder.

4.1 Accepted Payment Methods. He88 accepts deposits and processes withdrawals via JazzCash, EasyPaisa, HBL bank transfer, UBL bank transfer, Allied Bank transfer, SadaPay, and USDT TRC20. All real-money transactions are denominated in PKR. USDT deposits are converted to PKR at the prevailing market rate at the time of confirmed settlement on the blockchain.

4.2 Minimum & Maximum Transactions. Minimum and maximum deposit and withdrawal amounts vary by payment method and account verification level. Current limits are displayed within the Deposit and Withdrawal sections of your logged-in he88 account. He88 reserves the right to adjust transaction limits at any time with reasonable notice to affected players.

4.3 Identity Verification Before Withdrawal. He88 requires players to complete identity verification (KYC) before processing any withdrawal request. Verification documents may include a government-issued CNIC or passport, and proof of the payment method used for deposits (e.g., screenshot of JazzCash or EasyPaisa account in the registered name). Withdrawals will not be processed to payment methods not previously used for deposits on the same account.

4.4 Processing Times. JazzCash and EasyPaisa withdrawals are typically processed within 1–4 hours of approval. Bank transfer withdrawals are typically processed within 1–3 business days. USDT TRC20 withdrawals are subject to network confirmation times. He88 does not guarantee processing times and is not liable for delays caused by third-party payment processors or banking networks.

4.5 Funds Ownership. Players may only deposit funds from payment accounts and methods registered in their own name. He88 does not accept deposits sourced from third parties. Any funds found to have been deposited from accounts not belonging to the registered player may be voided and returned to the source without notice.

5.1 Eligibility. Promotional offers on he88 are available to eligible players as specified in the individual offer terms. Players who have set self-exclusion or deposit limits that prevent participation in the relevant product category are not eligible for related bonuses during the restriction period.

5.2 Wagering Requirements. All bonus credits and free bet awards are subject to wagering requirements stated at the time of the offer. Wagering requirements must be met within the specified expiry period, after which unplayed bonus balances will be removed from the account. Wagering requirements contributed by different game categories may vary; slots typically contribute 100% while live casino games may contribute a lower percentage as stated in offer-specific terms.

5.3 Bonus Abuse. He88 monitors bonus participation for evidence of abuse, including but not limited to: coordinated play designed to guarantee bonus conversion without genuine gameplay risk, multi-accounting to claim the same offer multiple times, and use of automated systems to satisfy wagering requirements. Accounts found to be abusing bonus structures will have bonus balances voided and may be subject to account closure.

5.4 Modification of Offers. He88 reserves the right to amend, suspend, or withdraw any promotional offer at any time without prior notice. Changes will not affect bonus credits already credited to a player's account at the time of the amendment unless the promotion is being discontinued on grounds of suspected abuse.

6.1 Finality of Bets. All bets and casino wagers placed on he88 are final and binding once confirmed by the platform. Players are responsible for the accuracy of all bet selections, stake amounts, and timing of in-play wagers. He88 will not accept bet cancellation requests based on player error after a bet has been confirmed.

6.2 Pricing Errors. He88 reserves the right to void any bet placed at an obviously erroneous price — including manifest odds pricing errors caused by technical faults or data feed failures. Players who place bets on known pricing errors may have those bets voided at he88's sole discretion, with stakes returned to the account.

6.3 Event Voidance. If a sporting event is abandoned, postponed beyond a defined settlement window, or cancelled, affected bets will be void and stakes returned. For cricket and PSL markets, specific abandonment rules apply per-market as described in the he88 sports betting rules section of the platform.

6.4 RNG Certification. All casino games available on he88 — including slots, virtual table games, and crash games — use Random Number Generators that are independently certified and tested by third-party testing bodies. Game outcomes are not influenced by he88 or any external party after a game round begins.

6.5 Disconnection Policy. In the event of a player's internet disconnection during an active casino game round or live bet, he88's system will complete the round or bet according to the game's standard rules and the outcome recorded. He88 is not liable for losses resulting from connectivity issues on the player's side.

The following conduct is strictly prohibited on he88 and constitutes grounds for immediate account suspension, fund forfeiture, and permanent closure:

• Providing false, inaccurate, or fraudulent registration information, including misrepresentation of age, name, or payment account ownership.
• Opening or operating more than one he88 account per individual, whether under the same or different identities.
• Depositing funds from payment methods not registered in the player's own name, or facilitating money transfers through the he88 platform.
• Using automated software, bots, scripts, or any artificial means to place bets, complete wagering requirements, or interact with he88 games.
• Exploiting technical errors, pricing faults, or software vulnerabilities to place bets at advantageous incorrect odds or gain credits not legitimately earned.
• Colluding with other players in live casino games or poker products to gain an unfair advantage over other participants or over he88.
• Attempting to circumvent a self-exclusion restriction by registering a new he88 account during an active exclusion period.
• Any attempt to hack, reverse-engineer, or interfere with the he88 platform's systems, code, or data.

8.1 Player Tools. He88 provides the following responsible gaming tools as standard features accessible from every player account: deposit limits (daily, weekly, and monthly), session time reminders, reality checks, and self-exclusion. Deposit limit reductions and self-exclusion activations take immediate effect. Deposit limit increases are subject to a minimum 24-hour cooling-off period before taking effect.

8.2 Self-Exclusion. Players who wish to exclude themselves from he88 may request self-exclusion via live chat or by contacting the he88 support team. Self-exclusion applies platform-wide across all he88 products. Players who have activated self-exclusion must not attempt to register new accounts or circumvent the exclusion by any other means. Doing so is a violation of these terms.

8.3 Minimum Age Enforcement. He88 is a 21+ platform. Age verification checks are conducted at registration and may be repeated prior to withdrawal processing or at any other time he88 deems appropriate. Players who cannot confirm they are aged 21 or above will not be permitted to access or continue using the platform.

All content on the he88 platform — including but not limited to the he88 brand name, logo, design elements, website code, game interfaces, promotional materials, and written content — is the intellectual property of he88 or its licensed content providers and is protected by applicable intellectual property laws.

Players may not reproduce, copy, distribute, modify, publish, transmit, or create derivative works from any he88 content without prior written authorisation from he88. Unauthorised use of he88 intellectual property may result in account termination and may expose the infringing party to legal liability.

Game titles available on he88 remain the intellectual property of their respective developers and providers. He88 licenses these games for player use on the platform and does not claim ownership of third-party game content.

10.1 Platform Availability. He88 endeavours to provide continuous platform availability but does not guarantee uninterrupted access to any service. Scheduled maintenance, emergency updates, third-party infrastructure failures, and events outside he88's reasonable control may result in temporary unavailability. He88 is not liable for losses arising from platform unavailability.

10.2 Gambling Losses. He88 is not responsible for any financial losses incurred by players as a result of betting or gaming activity on the platform. All gambling activity carries inherent financial risk. Players acknowledge this risk and accept personal responsibility for all wagering decisions made from their account.

10.3 Third-Party Services. He88 is not liable for the conduct, content, or availability of third-party services, including payment processors (JazzCash, EasyPaisa, HBL, UBL, and others), game software providers, or data feed suppliers. Delays or errors caused by third parties do not give rise to a claim against he88.

10.4 Maximum Liability. To the maximum extent permitted by applicable law, he88's aggregate liability to any player in connection with any claim arising out of or related to these Terms shall not exceed the total amount of real-money funds deposited by that player into their he88 account in the 30-day period preceding the claim.

He88 collects, stores, and processes player personal data in accordance with its Privacy Policy. By registering an account on he88, you consent to the collection and processing of your personal data as described in the he88 Privacy Policy, including for purposes of account management, payment processing, identity verification, fraud prevention, and responsible gaming compliance.

He88 does not sell player personal data to third parties for marketing purposes. Data is shared with third-party processors only where necessary to provide the services described in these Terms, and such processors are contractually bound to appropriate data protection standards.

For full details on how he88 handles your personal data, please review the he88 Privacy Policy.

He88 reserves the right to amend these Terms and Conditions at any time. Material changes will be communicated to registered players via the email address associated with their he88 account or via a prominent notice on the platform prior to the changes taking effect. The effective date of the most recent version is displayed at the top of this page.

Continued use of the he88 platform following notification of changes to these Terms constitutes acceptance of the revised Terms. Players who do not agree with any amendment should cease using the platform and close their account before the revised Terms take effect. Outstanding balances will be processed for withdrawal upon account closure in accordance with the Payment terms applicable at the time of the request.

These Terms and Conditions and any dispute or claim arising out of or in connection with them or their subject matter (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws applicable to he88's operating jurisdiction. He88 operates under international gaming standards and holds its games to independently verified technical and fairness certifications.

Players located in Pakistan accept that their use of the he88 platform is a personal choice made under their own legal responsibility, and that he88's operating framework is international in nature and not governed by Pakistani domestic gaming regulation.

Players with questions about these Terms, disputes regarding account decisions, or complaints about he88's services should contact the he88 support team in the first instance via the 24/7 live chat facility on the platform. The he88 support team aims to resolve all inquiries at first contact.

For formal written complaints, players may contact he88 at the support email address below. Written complaints will receive an initial acknowledgement within 24 hours and a substantive response within 5 business days.